I’ve been searching for a new stylist and I'm so glad I found Brittney! I had a haircut and colour, and Brittney absolutely nailed the vision I had in mind. She was incredibly knowledgeable, and took her time to discuss what would suit my hair type. The salon's atmosphere was relaxing, and I left feeling like a brand new person. If you're looking for a talented, professional, and kind hairdresser, look no further! Highly recommend! Ekaterina
Was referred to Kasidy by family. She was phenomenal, she immediately sat me down and we had a good chat about what I want before we even started (highlights+ cut). She was very sweet and thorough! I am in love with my hair now, Will definitely be back!!
I absolutely had the best experience after an appt time go wrong. I thought I'd try again, Emily was amazing,loved my hair,she did full hair of highlights,cut ,styled, suggested,I left Groove Lounge very happy, I very rarely give reviews:)
Thanks to everyone at Groove and a special shout out to Emma, my stylist. Great cut and everyone was helpful and friendly.
Been about 9 or 10 times in a row and every single time they say no. So needless to say walk ins are NOT welcome. Only by booking. Which is inaccessible for people with disabilities that cannot predict that they will be ok on the day of the appointment. Yes I explained this was an issue. They don't care. They could have made any sort of accommodation but refused. I do not recommend supporting this ableist establishment.
I’m honestly really disappointed with my nano hair extensions. After a short time, they’ve gotten noticeably shorter and don’t look like the quality I was expecting at all. They tangle constantly and form knots no matter how careful I am, which makes them really hard to manage day-to-day. I’ve also noticed a lot of split ends, which shouldn’t be happening this quickly, especially for the price. It just makes the hair look dry and worn out way too fast. What’s even more frustrating is that I haven’t even had them moved up yet, and a lot of them have already fallen out. That definitely shouldn’t be happening this early and just shows how poor the quality and installation are. What made the experience worse was the customer service. When I called to bring up these issues, I felt like I wasn’t taken seriously at all and the blame was put on me instead of actually trying to help or offer a solution. Overall, not a good experience and I wouldn’t recommend based on both the quality and how concerns are handled.
